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Installation troubleshooting

1. Setup ended – a newer version is already installed

Solution #1:

  • Go to Start menu – Windows settings (Control panel) – Programs and Features
  • You will see a list of installed applications
  • Search in the list the term “Logview”
  • If Logview has been found, click on it and select “Uninstall”
  • Application should be uninstalled and you should be able to run installer again

Solution #2:

If Solution #1 does not the job and you are sill encountering the same troub – contact our technical support.

Solution #3 – for highly advanced users only:

Use registry editor to find all Logview entries and delete them. CAUTION: editing windows registry database can cause Windows failure. Do not do this yourself if you are not really sure what you are doing!

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